Contacts

Need more information?

For all information requests, please get in touch with your usual contact person directly.

Having trouble? A disagreement? Dissatisfied?

For all complaints, please get in touch with your usual contact person directly. If you are not satisfied with the response provided, you can send your complaint to the Head of complaints :

By email to : paris_bnpp_am_reclamations@bnpparibas.com
By post :
BNP Paribas Asset Management
Client Service
14, rue Bergère
75009 Paris

You will receive confirmation that your complaint has been received within 10 business days. We will send you a response within two months after receiving your complaint, except under special circumstances.

If the response provided is not completely satisfactory, you may file a complaint with the Mediator of France’s Autorité des Marchés Financiers. The mediation charter is available on the website of the Autorité des Marchés Financiers: www.amf-france.org

The complaint lodged with the Mediator of France’s Regulator must be submitted in writing in French. You may file your complaint to the Mediator of France’s Regulator online by filling out the form on the Autorité des Marchés Financiers website by email or post:

AMF Mediator
Autorité des marchés financiers
17, place de la Bourse
75082 PARIS CEDEX 02

Isabelle BOURCIER

Responsable des
Gestions Quantitative &
indicielles
Contact by email

Claus HECHER

Head of Business
Development
Germany, Austria
& Switzerland
Contact by email

Chris HOFFMAN

Senior Sales ETF & Index
Solutions - Germany, Austria
and German-speaking
Switzerland
Contact by email

Hubert HEUCLIN

Capital Markets Contact by email

Grégory GUERRAND

Investment Specialist Contact by email

Bertrand ALFANDARI

Head of Marketing &
Communication
Contact by email

Daniel SALAMA

Head of BNPP AM, Switzerland Contact by email

Isabelle WOLFF

Head of Brand &
Communication
Contact by email

Laurence ANTHONY

Communication and media
Relations Manager
Contact by email

Christoph KEUNTJE

Manager Marketing &
Communications
Contact by email

Investments in the aforementioned fund are subject to market fluctuation and risks inherent in investing in securities. The value of investments and the revenue they generate can increase or decrease and it is possible that investors will not recover their initial investment. Source: BNP Paribas Asset Management Holding.